Estimated Delivery:Dec 26 - Dec 30
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Shipping from September 8, 2025 to January 8, 2026. No minimum required – shop with confidence!
Q1: Does the heating pad stay in place during use?
A1: Yes. Its weighted design and snap collar allow it to stay perfectly positioned on your neck and shoulders without slipping.
Q2: Can I adjust the heat and timing?
A2: Absolutely. You can choose from 6 temperature levels (104–140°F) and set auto shut-off for 30, 60, 90, or 120 minutes.
Q3: Is it machine washable?
A3: Yes. Simply detach the controller and toss the pad into the washing machine for easy cleaning. Do not tumble dry.
*Specifications*:
Color: Beige
Material: Microfiber
Power: 60W
Voltage: 120V 60Hz
Temperature Settings: 40℃/104℉; 45℃/113℉; 48℃/118℉; 52℃/126℉; 56℃/133℉;60℃/140℉
Timer: 30/60/90/120min
Heating Pad Size: 57x41.5x2cm/22.4x16.3x0.8in
Heating Pad Weight: 833g/1.84lbs
Power Cord Length: 210cm/6.9ft
*Package Lists*:
1 x Heating Pad 1 x User Manual
About Shipping
All products of GentEase offer free shipping from September 8, 2025 to January 8, 2026, shipping policies will be implemented. Shipping costs are calculated based on the weight of your order and the destination. Just add the items to your shopping cart and use the shipping calculator to view the exact shipping cost. Standard delivery is usually completed within 2 to 5 business days after placing an order. Currently, we only ship to 49 states of the United States and the District of Columbia. Currently we do not offer international shipping or expedited services. For more detailed information, please refer to: Shipping Policy
About Return
We accept returns only for items that are defective or damaged due to manufacturing or shipping issues. Requests must be submitted within 14 days of delivery and include clear photos as proof. Non-defective items, gift items, personalized items, and undergarments are not eligible for return or exchange. Refunds will be processed within 7 calendar days after receiving and inspecting the returned item. For more details, see: Return Policy
About Disclaimer
Our shipping and return policies may be updated based on supply chain changes or operational needs. Please refer to the policy pages for the latest information. If you have questions, feel free to contact our customer service team. For more details, see: Disclaimer
We strive to provide the best shopping experience. For further assistance, please visit the policy links or contact our support team at support@gentease.com